Letter to the Editor: More communication needed from ABB

Posted

With all the work being done in Arlington and surrounding areas by American Broadband (ABB), when will someone from ABB be updating us as to what happens next? People have come into our yards (a letter was received notifying us that it was going to happen), buried fiber optic cables, attached a feed to my house and barn (why a barn).

What does all this mean to me and what needs to take place on the interior of my house? Does fiber optic only affect internet service or are my landline and cable also involved in this upgrade? If anything has been shared with us, I do not remember seeing it. Some type of communication would be greatly appreciated.

Also, if you had online access to your account, that needed to change because you have a new account number. A communication company that isn't communicating with its customers very well.

Rebecca Henige

Arlington

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